Access to services of the TS - CNS (Health Insurance Card – National Service Card)


Concerning the access to e-services of the Public Administration, the TS-CNS currently only enables users to fill their tax return form (available on the Agenzia delle Entrate website) and to verify their social security contribution status (available on the INPS website). The availability of these services depends on the “activation” of the card and the relevant delivery of a PIN, a PUK and a CIP.

These passwords (PIN, PUK and CIP) may be required at any time at the licensed offices of Local ASL (Health Units).

Please visit the list of licensed offices

In case a citizen is not able to go personally to the office, he/she can authorize someone else with the following forms:

In both cases, to collect their passwords, citizens must submit:

  • The TS-CNS card;
  • A valid ID card;
  • An email address (even not personal or certified).

The licensed offices will issue the first part of the PIN/PUK passwords, while the second part will be sent to the e-mail address reported. To use the TS-CNS card to access the online services citizens will need:

A personal computer with an Internet connection

A smart card reader installed

To install the software for the TS-CNS card.

Please download it by clicking the following link:

Software download and User Handbook .zip 33 MB

Citizens can find detailed information about the correct use of the new TS-CNS card on the website www.sistemats.it or they can call the toll-free number 800550506 of the URP (Citizen Information Office) of Regione Campania or the toll-free number 800187514 “Insieme per la Sanità”.